Join the Maison Rose Calgary Team
Maison Rose Calgary is a dynamic and fast-growing e-commerce brand specializing in trending and lifestyle products. We are passionate about online excellence and outstanding customer service. If you would like to be part of a flexible, impact-driven team, explore our current opportunities below.
🎨 Job Opening: Graphic Designer (E-commerce)
Are you a creative and passionate Graphic Designer looking for a new challenge in the fast-paced world of e-commerce? Then we are looking for you!
As a Graphic Designer at Maison Rose Calgary, you will be responsible for creating visually engaging and effective designs that strengthen our online brand presence.
Key Responsibilities
- Design attractive and user-friendly visual elements for our website (banners, product images, landing pages).
- Create impactful marketing materials for various channels such as social media, email campaigns, and online advertising.
- Improve the user experience (UX) through thoughtful and effective design.
- Collaborate closely with the marketing team to transform creative concepts into visual content that resonates with our target audience.
- Ensure brand consistency and maintain adherence to Maison Rose Calgary’s visual identity guidelines.
Job Requirements
- Proven experience as a Graphic Designer, preferably within an e-commerce or dropshipping environment.
- Strong skills with graphic design software such as Adobe Photoshop, Illustrator, or similar tools.
- Excellent sense of aesthetics, typography, and attention to detail.
- Ability to work under tight deadlines in a fast-paced environment.
- Strong communication skills and the ability to collaborate remotely.
- A portfolio showcasing previous design work is required.
Benefits
- The opportunity to be part of a dynamic and growing e-commerce company.
- The chance to develop your creative skills and make a meaningful impact on the brand image.
- Competitive salary and employee benefits.
- Flexible working hours and remote work opportunities.
If you are excited about joining our team and meet the qualifications above, please send your résumé and portfolio to:
📧 Job Opening: Customer Support Specialist (Remote)
Are you passionate about customer service and skilled at solving problems? Would you like to become the friendly and professional voice of Maison Rose Calgary for our customers? Then we would love to hear from you!
As an online store operating through a dropshipping model, customer service is essential to maintaining customer satisfaction despite logistical challenges. In this role, you will be responsible for providing personalized assistance and efficiently resolving customer inquiries.
Key Responsibilities
- Respond to customer inquiries via email, live chat, and, when necessary, by phone regarding orders, shipping, returns, and products.
- Professionally and empathetically manage customer expectations regarding longer shipping times and international return procedures.
- Maintain accurate customer records and update order statuses.
- Work closely with the logistics team and suppliers to resolve shipping and delivery issues.
- Contribute to improving the customer service knowledge base (FAQ).
Job Requirements
- Proven experience in a customer service role, ideally within e-commerce or remote support.
- Excellent written and verbal communication skills.
- Ability to handle complaints, remain calm under pressure, and find customer-oriented solutions.
- Familiarity with customer support tools and help desk software.
- Proactive, reliable, and capable of working independently from home.
Benefits
- Work in a fully remote and flexible environment.
- Opportunity to directly impact customer loyalty and satisfaction.
- Competitive salary and opportunities for personal development.
- Supportive team environment and ongoing assistance.
If you are enthusiastic about joining our team and have a passion for customer service, please send your résumé and cover letter to:
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